Virus and spyware and worms (Oh my!)

Email.

Networks, Printers, Scanners, AOL

"My office needs tech support we can count on."

"Do I need a new computer?"

"I want to share our broadband with the other computers in the house."

"I need wireless."

"What do you recommend I buy?"

"It used to work!"

"It's so slooow!"

"Buy me a new computer and transfer the old files."

"The computer people say it's the cable. The cable people say it's the computer. Just fix it!"

"I don't know anything about computers, I just need to know how to use the damn thing."